Terms and Conditions - Pressure Washing Whitechapel
Welcome to Pressure Washing Whitechapel. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and responsibilities.
1. Service Agreement
Our services include exterior cleaning solutions such as pressure washing, window cleaning, and gutter maintenance. The scope of work will be outlined in the service contract provided prior to commencement.
1.1 Service Scope
- Pressure washing of residential and commercial properties
- Window cleaning
- Gutter cleaning and maintenance
- Surface sealing and protection
2. Pricing and Payment
All prices are based on the size of the area, type of surface, and level of dirt or staining. A detailed quote will be provided before the service begins.
2.1 Payment Terms
Payment is expected upon completion of the service. We accept various forms of payment including cash, credit cards, and bank transfers.
3. Scheduling and Cancellations
Appointments can be scheduled by contacting our office. We require a minimum of 24 hours notice for any cancellations or rescheduling.
3.1 Late Arrivals
Our team will make every effort to arrive on time. However, in case of delays, we will notify you as soon as possible. Significant delays may result in rescheduling.
4. Customer Responsibilities
Customers are responsible for ensuring that the areas to be cleaned are accessible and free from obstacles. Additionally, the removal of fragile items or valuable possessions is advised prior to service.
4.1 Property Access
Customers must provide access to the property during the scheduled service hours. Failure to do so may result in additional charges or rescheduling.
5. Liability and Insurance
Pressure Washing Whitechapel is fully insured. We take every precaution to prevent damage to your property. In the unlikely event of damage, we will handle claims promptly and professionally.
5.1 Damage Claims
If you notice any damage post-service, please contact us within 24 hours. We will assess the situation and provide appropriate solutions.
6. Warranties and Guarantees
We stand by the quality of our services. Satisfaction is our priority, and we aim to address any concerns to ensure you are pleased with the results.
6.1 Satisfaction Guarantee
If you are not satisfied with our service, please inform us within 48 hours. We will make necessary adjustments to meet your expectations.
7. Health and Safety
Our team adheres to strict health and safety guidelines to ensure a safe working environment for both our staff and customers.
7.1 Safety Protocols
We utilize protective gear and maintain equipment according to safety standards. Additionally, we are trained to handle hazardous materials responsibly.
8. Privacy Policy
Your privacy is important to us. Any personal information collected during the service process will be handled in accordance with our Privacy Policy.
8.1 Data Protection
We ensure that your data is secure and will not be shared with third parties without your consent, except as required by law.
9. Modification of Terms
Pressure Washing Whitechapel reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to customers in a timely manner.
9.1 Acceptance of Changes
Continued use of our services signifies your acceptance of any updated Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Pressure Washing Whitechapel operates.
10.1 Dispute Resolution
Any disputes arising from the service agreement will be resolved through mediation or arbitration in accordance with local laws.
11. Termination
Either party may terminate the service agreement with written notice if terms are breached or if mutual agreement is reached.
11.1 Termination Consequences
Upon termination, any outstanding payments will become due immediately. Services rendered up to the termination date will be billed accordingly.
12. Force Majeure
Pressure Washing Whitechapel is not liable for any delays or failures in service caused by circumstances beyond our control, including natural disasters, acts of government, or other unforeseen events.
12.1 Notification of Force Majeure
In the event of a force majeure situation, we will notify customers as soon as possible and rearrange the service at a mutually convenient time.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between the customer and Pressure Washing Whitechapel, superseding any prior agreements or understandings.
13.1 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.
By choosing Pressure Washing Whitechapel, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.